Great selection of new and used Mazda vehicles with a modern service waiting area tea and coffee facilities
Good customers service and a good range to chose from
I couldn't recommend Spencer Motors and their staff enough!My family and I were so excited to finally find the SP25 in the condition we wanted with the kms we wanted also. The whole experience was seemless and the family will be buying cars again from Spencer Motors
Enquired about a car. Put an offer informing that we were arranging finance. Wife kept constant touch with very helpful sales rep up until finance was deposited in our account. Phoned to arrange pickup but the boss had sold the car to someone else leaving us servicing a loan for a car they no longer had. Accepted 70% of blame (his words) but said we didn't put our offer in correctly despite his staff controlling the offer. We located another vehicle at another yard and had them hold it while we went in. Staff at the other car yard Fantastic. Boss there tells me Spencer Motors phoned him and tried to purchase the second car from them in an attempt to mark it up and sell it to me at an inflated price, $2000 more than our original budget. This would have been the 2nd vehicle he snatched from under us. Our new dealer refused as this really didn't sit right with him. Perth dealer sold me the car direct. Beautiful car. Great service. Dealt with about 4 or 5 people there and just about felt like family by the time I left! Spencer motors left me feeling like I was the annoying part that they had to deal with in order to get their money. Not good.
Service department engage in deceptive behaviour.Beware. Emailed service department about a wiring problem and asked in email to have it repaired under warranty.Was told that car is booked in.On picking up car told to pay $140 because problem not warrantable. Was not INFORMED that there will be a fee at any stage of contact. Won't be seeing us again.
Spencer Motors is an Australian Car Dealer based in Bunbury, Western Australia. Spencer Motors is located at 106 Blair St, Bunbury WA 6230, Australia.
Please contact with Spencer Motors using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Spencer Motors opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Bunbury
You Might Also Consider